Legal Documentation

Terms & Conditions

Please read these terms and conditions carefully before using our services. By placing an order with Web48.ltd, you agree to be bound by these terms.

Last Updated: January 5, 2026

1. Introduction

Welcome to Web48.ltd ("we," "us," or "our"). These Terms and Conditions govern your use of our website design and development services. By accessing our website or engaging our services, you agree to comply with and be bound by these terms.

Important: If you do not agree with any part of these terms, please do not use our services. Your continued use of our services constitutes acceptance of these terms.

2. Services Provided

Web48.ltd offers professional website design and development services tailored to small and medium-sized businesses. Our service packages include:

Website Creation

  • Custom responsive design optimized for all devices
  • Up to 5 pages of professional content
  • Basic SEO optimization and meta tags
  • Contact forms and social media integration
  • 48-hour delivery guarantee

€299 one-time payment

Maintenance & Support

  • Unlimited content updates and edits
  • 24/7 technical support via email
  • Website hosting and domain management
  • Security updates and backups
  • Performance optimization

€49 per month

3. Payment Terms

All payments are processed securely through Stripe. The following payment terms apply:

Initial Website Creation Fee

A one-time payment of €299 is required before project commencement. This payment is non-refundable once work has begun, except under the conditions outlined in our refund policy (Section 5).

Monthly Maintenance Subscription

A recurring monthly fee of €49 is automatically charged on the same day each month, starting after website delivery. This subscription covers hosting, maintenance, and unlimited support.

Accepted Payment Methods

We accept all major credit and debit cards through our secure Stripe payment gateway:

Visa Mastercard American Express

Late Payment Policy

If monthly maintenance payments fail or are not received within 7 days of the due date, we reserve the right to suspend your website and services until payment is made. Suspended websites may be taken offline temporarily.

4. Delivery & Timeline

We are committed to delivering your website within 48 hours from the moment we receive all required materials and information from you.

48-Hour Delivery Timeline

1

Submit Order Form

Complete our onboarding form with all details

2

48-Hour Creation

We design and develop your website

3

Launch & Support

Your website goes live with ongoing maintenance

Important Notice

The 48-hour delivery guarantee begins only after we receive complete information, including all text content, images, logos, branding guidelines, and specific requirements. Incomplete or delayed information from your side may extend the delivery timeline.

5. Refund & Cancellation Policy

We stand behind the quality of our work and offer transparent refund and cancellation policies to ensure your satisfaction.

100% Money-Back Guarantee

We offer a full refund of your €299 initial payment under the following conditions:

Delivery Guarantee

We fail to deliver your website within 48 hours of receiving all required materials.

Satisfaction Guarantee

You are not satisfied with the final result and request a refund within 7 days of delivery.

Refunds are processed within 5-7 business days to your original payment method.

Maintenance Cancellation

You may cancel the €49/month maintenance service with the following terms:

30 Days Notice: Provide written notice 30 days before your next billing date.

No Partial Refunds: No refunds for partial months or unused days.

Ownership Retained: You keep full ownership of website files and content after cancellation.

After cancellation, hosting and support services will cease at the end of your billing period.

6. Client Responsibilities

To ensure timely delivery and optimal results, clients are responsible for fulfilling the following requirements:

Content Provision

Provide all text content, images, logos, and branding materials in a timely manner. High-quality assets ensure a professional final product.

Timely Communication

Respond to questions, feedback requests, and approval requests within 24 hours to keep the project on track.

Content Ownership

Ensure all provided content, images, and materials are original or properly licensed for commercial use.

Approval Process

Review and approve design concepts, content layouts, and functionality in a timely manner to avoid delays.

7. Intellectual Property Rights

Full Ownership Transfer

Upon full payment of the initial €299 fee, you will own all rights to the website content, design, and custom code. This includes:

  • Complete ownership of custom design and layout
  • Full rights to all written content and copy
  • Access to all source code and files

Portfolio Usage

Web48.ltd retains the right to showcase the completed website in our portfolio and marketing materials unless you specifically request otherwise in writing.

Third-Party Components

Third-party tools, frameworks, plugins, fonts, or stock images used in your website remain subject to their respective licenses. We ensure all third-party components are properly licensed for commercial use.

8. Limitation of Liability

While we strive to provide the highest quality service, Web48.ltd's liability is limited as follows:

Important Liability Disclaimer

Web48.ltd will not be held liable for the following circumstances:

Indirect Damages

Any indirect, incidental, or consequential damages resulting from the use or inability to use our services.

Business Losses

Loss of profits, revenue, data, business opportunities, or goodwill.

Third-Party Content

Third-party content, services, or websites linked from your website.

Technical Issues

Downtime or issues caused by third-party hosting providers or internet service providers.

Maximum Liability Cap

Our maximum liability is limited to the amount paid for the service in question: €299 for website creation or €49 for one month of maintenance. This represents the full extent of our financial responsibility under any circumstances.

9. Privacy & Data Protection

Your privacy is our priority. We comply with GDPR and other applicable data protection regulations.

GDPR Compliant Data Handling

Information collected through our order forms and communications is used solely for the following purposes:

Service Delivery

Designing, developing, and delivering your website and providing ongoing customer support and maintenance.

Payment Processing

Processing secure payments through Stripe and sending invoices and receipts for your records.

Project Communication

Communicating updates, milestones, and important information about your website project.

Your Privacy Matters: We never sell or share your personal information with third parties for marketing purposes. Your data is stored securely and used exclusively for delivering our services to you.

10. Modifications to Terms

Web48.ltd reserves the right to modify these Terms and Conditions at any time to reflect changes in our services, legal requirements, or business practices.

Notice of Changes: All changes will be posted on this page with an updated "Last Modified" date. We recommend reviewing these terms periodically. Continued use of our services after changes constitutes acceptance of the modified terms.

11. Governing Law & Jurisdiction

Legal Framework

These Terms and Conditions are governed by and construed in accordance with the laws of the European Union and the Republic of Slovenia.

Dispute Resolution

Any disputes, claims, or controversies arising from these terms or our services will be subject to the exclusive jurisdiction of the courts in Slovenia. We encourage resolving disputes amicably through direct communication before pursuing legal action.

Questions About Our Terms?

If you have any questions or concerns about these Terms and Conditions, please don't hesitate to contact us.

By using Web48.ltd services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

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